Terms & Conditions
Last updated: March 2026
Welcome to HOMSOFADECOR. By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. Orders
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Custom-made furniture orders cannot be cancelled once production has begun. You will receive an order confirmation call within 24 hours of placing your order.
2. Pricing
All prices listed on our website are in Indian Rupees (₹) and are inclusive of GST. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time of placing the order. Custom furniture pricing may vary based on dimensions, materials, and design complexity.
3. Payment
We currently accept Cash on Delivery (COD) as the primary payment method. For custom orders and bulk orders, an advance payment of 50% may be required before production begins. Online payment options will be available soon.
4. Shipping & Delivery
- Free delivery within Bengaluru (pincodes starting with 560)
- A flat shipping charge of ₹500 applies for deliveries outside Bengaluru
- Standard delivery time: 7–15 business days for ready-made furniture
- Custom furniture: 15–30 business days depending on design complexity
- We will contact you to schedule a convenient delivery slot
5. Returns & Exchanges
We accept returns and exchanges within 7 days of delivery under the following conditions:
- The product has a manufacturing defect
- The product delivered is significantly different from what was ordered
- The product is damaged during transit
Custom-made furniture is non-returnable unless there is a manufacturing defect. Please inspect your furniture at the time of delivery and report any issues immediately.
6. Warranty
All HOMSOFADECOR furniture comes with a 5-year structural warranty covering the frame and internal mechanism. This warranty does not cover normal wear and tear, fabric fading, stains, damage caused by misuse, or damage caused by pets. Upholstery fabric and leather warranties vary by material — please ask at the time of purchase.
7. Limitation of Liability
HOMSOFADECOR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid by the customer for the specific product or service in question.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
9. Contact Us
For questions about these terms, please contact us:
- Email: info@homsofadecor.com
- Phone: +91 9741194217
- Address: 3rd Block, HBR Layout, Bengaluru, Karnataka 560043
